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| Clients |
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| Recent Projects to I-10 Limited! |
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| We've been busy recently - here's a flavour of just some of the outstanding value we have delivered to our clients: |
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What We Did: Rollout of a series of Business Improvement Workshops that enabled staff to identify issues with current working processes, and to develop & implement solutions to these issues
The Benefits: Each workshop delivered an average of 13,000 staff hours being freed up per annum, financial benefits, increased engagement with the organisation, and increased staff motivation
What Was Said: "I never cease to be amazed at the great power of these sessions"; "Outstanding"; "I have never experienced anything like this before in all my time here - it was a wonderful experience" |
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What We Did: Worked closely with staff in the client organisation to develop a future vision for the service and to redesign the departmental structure, reporting lines, job roles, and working practices
The Benefits: New organisation structure delivered that enabled the department to be more effective in dealing with customer enquiries, more efficient, more productive, and more attractive to new recruits. Staff in the department benefited from significantly improved working relationships and better team-working
What Was Said: "There is such a big difference in the way we treat one another and our customers"; "I can now see a clear career progression route and am more motivated to continue working here" |
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What We Did: Designed and delivered a programme of training courses to 750 staff across an entire department
The Benefits: Increased awareness of potential pitfalls, significant reduction in the number of issues being raised, raised vital issues for management team to address
What Was Said: "People keep referring back to what they learned on the course - it really has made such a difference"; 92% of participants rated the course as 'excellent' or 'very good' |
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What We Did: Designed and delivered management development training to senior executives following recent organisational restructuring
The Benefits: Participants received tangible skills that they used back in the workplace, and became motivated and engaged with the new organisation
What Was Said: "Enhanced my personal effectiveness and increased confidence to go forward and achieve my goals", "Highly positive.. improved personal performance, improved team performance and improved overall service" |
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What We Did: Worked with key senior managers to coach them following major organisational changes
The Benefits: Coachees identified goals that they wanted to achieve, and made tangible progress towards achieving goals consistently. Other benefits included improved relationships, greater teamwork, increased productivity and greater job satisfaction.
What Was Said: “Outstanding”; “truly powerful stuff”; “enormously valuable both personally & professionally”; “everyone should have a coach”. |
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