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  • Writer's pictureMark Hastings

i10 signs new contract with Food Standards Agency

Following a highly competitive procurement on the Crown Commercial Service Digital Outcomes framework, i10 is delighted to have been awarded a contract with the Food Standards Agency (FSA) to enable and support their digital, data and technology development activities.

Established in 2000 following several high-profile outbreaks of foodborne illness, the Food Standards Agency (FSA) is the independent government department working to protect public health and consumers’ wider interests in relation to food in England, Wales and Northern Ireland. Everyone in the UK is a potential user of FSA's services as part of FSA's mission: food we can trust. FSA's work not only protects people, but also reduces the economic burden of foodborne illness and supports the UK economy and trade by ensuring that our food has a strong reputation for safety and authenticity in the UK and abroad.

  • As a consumer, I need food safety and hygiene information to keep me and my family safe

  • As a business, I need information to run a food business safely

  • As an FSA staff member, I need services that enable me to work efficiently and to the best of my ability

  • As CIO I need access to DDaT expertise to support and enable multi-disciplinary teams to deliver FSA services

  • As a DDaT professional I want guidance and support from experts to help me develop and build my capabilities

FSA is responsible for the systems that regulate food businesses and are at the forefront of tackling food crime. The FSA’s role does not just cover food safety, but also other consumer interests in food, which include price, availability, and some aspects of food production standards like environmental concerns and animal welfare. FSA's work is underpinned by the latest science and evidence and agreed at their open Board meetings. Transparency is a guiding principle for the FSA and key to maintaining public confidence.

Under the contract, i10 will provide agile, highly-skilled multi-disciplinary digital, data and technology people and teams with the flexible capacity to support FSA to develop new and existing services in line with the Government Service Standard.

Leveraging i10's powerful eco-system of expert partners, i10 will work collaboratively with the FSA Openness, Data and Digital Directorate (Incorporating Digital, Data, Information Technology and Knowledge Management Information and Security functions) as well as those Business Teams relevant to the service (including FSA Communications, Policy, Science, Operations, HR, Finance). i10 will also work collaboratively with other suppliers and project teams working on digital projects.

i10 Director Mark Hastings said "We are absolutely delighted to be working with FSA on their digital, data and technology transformation. A forward-thinking client, we are really looking forward to being able to make a real difference that will potentially positively impact all our lives".

The contract runs for 2 years with a total contract value of £2,000,000. More detail can be found here:

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