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2020 Retrospective

Wow! What a year that was!


2020 will be a year that lives long in the memory - a year that changed lives and the world in which we live.

Photo by Kelly Sikkema on Unsplash


It's also the year in which I chose to relaunch the business - an interesting decision given the global pandemic. But a decision I don't regret for a second.

On the Counselling and Occupational Health side of the business, we have seen a huge explosion in demand which, while great for business, is a sad reflection of the personal difficulties 2020 has created for people. We are very proud of the small part we have been able to play in helping people overcome a wide variety of challenges.


On the Consulting side, 10 months on from radically reshaping the business, I am delighted with the progress we have made.


We have set-up a powerful ecosystem of specialist transformation partners across digital, data, technology, people, process, culture, organisational intelligence, and organisational development.


We've also delivered some outstanding projects, relaunched our services on G-Cloud and DOS; and signed a whisker short of £3m of new client business! This is a real vindication of the decisions we've made and all the hard work that we've put in.


On a personal note, we've also found time to move house! It really has been quite a ride!


And so, as we all start to think about winding down for Christmas and looking forward to spending some quality time with those family members we are able to, I wanted to say a huge thank you for the help and support I've received this year. I really believe in the i10 ecosystem we have built, and I look forward to it going from strength to strength in 2021.


In the meantime, I would like to wish you a very merry Christmas and a safe and prosperous new year.


About i10

Our model is simple and effective. We recognise that clients face a wide range of challenges and that no single transformation partner can possibly excel in all those areas. We also recognise that managing multiple consultancies can be really problematic, time-consuming and expensive. There's then the added issue of getting the data to really understand what is going on and make the right decisions.


i10 exists to help people and organisations be the best they can be. Our market-leading workplace analytics platform gathers real-time people and systems intelligence to provide leaders with the insight they need to transform organisational performance.


Our core teamwork in partnership with you to interpret that data and identify the best way to overcome your challenges - in the right way for you, reaching back into our ecosystem of specialist partners to solve those challenges - bringing the hive mind of our ecosystem experts to bear for you.


Think of us as your App Store for transformation specialisms!


Intrigued? Drop us a line! We'd love to hear from you.

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