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  • Writer's pictureMark Hastings

New Contract: i10 wins £3m engagement with FSA

Updated: Sep 8, 2022

Following a highly competitive procurement on the Crown Commercial Service Digital Outcomes framework, i10 is delighted to have been awarded a contract with the Food Standards Agency (FSA) to act as their delivery partner: providing agile highly-skilled multi-disciplinary Digital, Data, Technology, Information Management and Cyber Security teams to deliver projects that enable FSA services.

Beating off competition from 19 other suppliers (13 SME, 7 large), i10 is looking forward to building on the great work delivered over the last 11 months under another DOS contract where we have made great strides to help FSA transform, launch new, and improve existing services.

Leveraging i10's powerful eco-system of expert partners, i10 will work collaboratively with the FSA Openness, Data and Digital Directorate (Incorporating Digital, Data, Information Technology and Knowledge Management Information and Security functions) as well as those Business Teams relevant to the service (including FSA Communications, Policy, Science, Operations, HR, Finance).

i10 Director Mark Hastings said "We are absolutely delighted to continue working with FSA on their digital, data and technology transformation. A forward-thinking client, we are really looking forward to being able to continue making a real difference that will potentially positively impact all our lives".

The contract runs for 2 years with a total contract value of £3,000,000. More detail can be found here:

About FSA

Established in 2000 following several high-profile outbreaks of foodborne illness, the Food Standards Agency (FSA) is the independent government department working to protect public health and consumers’ wider interests in relation to food in England, Wales and Northern Ireland. Everyone in the UK is a potential user of FSA's services as part of FSA's mission: food we can trust. FSA's work not only protects people, but also reduces the economic burden of foodborne illness and supports the UK economy and trade by ensuring that our food has a strong reputation for safety and authenticity in the UK and abroad.

Everyone in the UK is a potential user of FSA services:

  • As a consumer I need food safety information to keep me and my family safe

  • As a food business I need information to run a food business safely

  • As a Local Authority I need to provide and receive the information I need to maintain food safety controls in my area

  • As an FSA staff member, I need services that enable me to work efficiently and to the best of my ability

  • As FSA Chief Information Officer I need access to DDaT expertise and capacituy to help deliver FSA services

  • As a DDaT professional I want guidance and support from experts to help me develop and build my capabilities

FSA is responsible for the systems that regulate food businesses and are at the forefront of tackling food crime. The FSA’s role does not just cover food safety, but also other consumer interests in food, which include price, availability, and some aspects of food production standards like environmental concerns and animal welfare. FSA's work is underpinned by the latest science and evidence and agreed at their open Board meetings. Transparency is a guiding principle for the FSA and key to maintaining public confidence.

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